• Account
• Reservation and payment
• Cancellation and modification
• Deposit and Insurance
• Damage and claims

Reservation and payment

• Can I see the boat before making the reservation?
• I have a coupon, how can I use it?
• How do I leave a review on my rental and view my reviews?
• Can I pre-pay several boats?
• What happens if my reservation is pre-paid, and the owner refuses/doesn't answer?
• Can I have an invoice for my reservation?
• Do you need a license to rent a boat?
• I am waiting for an answer from the owner but he does not answer, what should I do?
• Is it possible to rent for half a day?
• Is the site secure?
• Can I get the owner's contact information?
• What to do if the boat breaks down while sailing?
• What documents do I need to provide to rent a boat?
• Is fuel included in the rental?
• Is the cleaning of the boat included in the rental?
• What is a 'certified boat'?
• How do I know the boat is in good condition?
• What can I hire the boat for?
• Who can stay on board during the rental?
• Is a rental contract necessary?
• Can I pay the owner directly?
• When do I have to pay? And how?
• How can I be sure that my rental request will be accepted?
• What payment methods can I use to pay for my rental?
• How to find the owner's data?
• What are the rental hours?
• I can't pay, what should I do?
• What are the conditions to rent a boat at Samboat?
• What should I do if the owner asks me to pay to him directly for the rental, even though I paid online on the website?
• What is the difference between a guide and a captain?
• Why should I never transfer money outside the platform and give out my contact details?
• How can I contact the owner ?
• How is the price of my reservation calculated?
• Is it possible to rent for half a day?
• Presentation of search filters
• Presentation of the essential information in an ad
• Why would you prepay for a reservation?
• What is an instant booking?