Help Center

How to access and manage your account

Welcome to SamBoat, your gateway to exceptional sailing adventures! Managing your account is the key to getting the most out of this experience. This detailed article will take you from creating your account to optimising your settings. Find out how to personalise your profile, navigate the tabs, change your details, set the language, configure notifications, and explore the exclusive benefits of SamBoat Club. It's easy to manage your account!


1. Create your account
2. Log in to your account
3. Manage your personal information
4. Delete your account
5. Manage your notifications
6. Your SamBoat Club account

1. Create your SamBoat account 

Problems creating your account?
Follow these instructions: How to create your account  

2. If you are unable to connect to your account
If you have trouble logging into your account, try resetting your password.
If you have difficulty retrieving your booking information after logging in, it is possible that you have two separate SamBoat accounts. If this is the case, unfortunately we cannot merge them. Choose the one you want to keep and delete the other account (just be aware that any pending bookings on this account will have to be cancelled).
This will simplify your bookings in the future.

3. Managing your personal information
Once you have logged in, go to your account to complete or modify the elements of your user profile.
How do you complete your profile?
Getting started with your SamBoat account
How do I change my profile?
How do I change my account telephone number?
How do I change my email address?
How do I change the language of the site?
How do I change my nautical CV?

4. Delete your account
We understand that your needs may change. Whether you are leaving temporarily or permanently, we are here to support you every step of the way.
How to delete my account ?
Can SamBoat deactivate your account?
How do I unsubscribe from the SamBoat Newsletter?
 

5. Managing your notifications
Emails, SMS, SamBoat application, find out how to set up your notifications.
How do you set up your notifications?
Not receiving our email notifications?
How do I unsubscribe from the SamBoat Newsletter?


6. The SamBoat Club
Have you sailed with SamBoat at least once? Then take advantage of the SamBoat Club to repeat the experience!

What is the SamBoat club?


Managing your account is the key to a successful sailing experience.
However, if you encounter any difficulties or have any questions, please do not hesitate to contact us at contact@samboat.com, or by telephone on +44 20 8068 5683.