Cancellation Policy:
Personalised
• All the rates or special offers are not eligible for cancellation or changes. Once made, all made payments are final, irrevocable, non-refundable, and non-creditable
• In case of no-show or early departure, no refund will be made.
• The cancellation policy is valid in all cases, without exception. No refunds will be given in the case of cancellation due to any expected or unexpected situations including unexpected serious illness, death, or injury; government-mandated obligations (including jury duty, travel restrictions, court appearances, and military deployment); transportation disruptions; train, bus, flight, or ferry cancellations; bad weather, natural disasters, epidemic or pandemic diseases; in the case of war, labor dispute or strike, government sanction, blockage, embargo; or in case of gathering, travel or border crossing restrictions.
• The above-listed cancellation policy is not valid only in case the Charter Provider offers any kind of special offers, cancellation policies, terms, and conditions (which are different from the above-listed terms and conditions) on the official website of the Charter Provider. In case of such offers, they will be visible and offered on the official website of the Provider.
• In all other cases, the cancellation policy stated and listed under the terms and conditions of the Charter Provider is fully valid, without any exception and the Charter Provider reserves the right to retain all previously made payments by the Client.
Excluding SamBoat service fees. The refund of these depend on the reason and are at the discretion of the platform.