Cancellation Policy:
Personalised
In the event of cancellation of the charter by the Charterer, for any reason, the following cancellation policy will apply depending on the time-interval between the booking confirmation and the cancellation date:
a. Policy of “Dossier’s expenses” (150 Euro minimum) will be applied for bookings cancelled in time period up to 90 days prior to boat embarkation.
b. Cancellation fee of 30% of the total charter fee, for bookings cancelled within a period from booking to 60 days prior to boat embarkation.
c. Cancellation fee of 50% of the total charter fee, for bookings cancelled within a period of 59 – 50 days prior to boat embarkation.
d. Cancellation fee of 80% of the total charter fee, for bookings cancelled within a period of 49 – 30 days prior to boat embarkation.
e. Cancellation fee of 100% of the total charter fee, for bookings cancelled within a period of 30 days prior to boat embarkation.
In case that the boat under cancellation is re-chartered to another Charterer for the same period and under the same conditions, only the dossier expenses will be charged.
Extension of boat rental happens only after agreement with A La Mer. In case of inability to return the boat at the agreed date, time and place for any reason, including bad weather, the renter is responsible for the charge of extra rental day if needed, captain, overnight, f&b and extra gasoline.
Excluding SamBoat service fees. The refund of these depend on the reason and are at the discretion of the platform.